You can cancel your order free of charge any time before it has been dispatched. Once an order is out for delivery, it can no longer be cancelled.
If your order arrives damaged, incorrect, or incomplete, let us know within 24–48 hours of delivery via WhatsApp or phone (9281226336), along with a photo where relevant. We’ll arrange a replacement or a refund for the affected item(s) — whichever is appropriate.
If something about the product doesn’t meet your expectations on quality (not damage/wrong-item), reach out to us directly — we look at these case by case and will always try to make it right.
Approved refunds are made to the original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank.
