Privacy Policy

How we protect, handle, and respect your personal information..

Aaharikaa Food Products ("we", "us", "our") respects your privacy. This page explains what information we collect when you use this website or place an order, and how we use it.

Information we collect

Contact details you give us when ordering or getting in touch: name, phone number, delivery address, and email (if provided).
Order details: products ordered, order value, and delivery preferences.
Payment information: we do not collect or store your card, UPI, or bank details. Payments are processed securely by Razorpay, our payment gateway partner, which is PCI-DSS compliant. We only receive confirmation that a payment was successful, along with a transaction reference.
Basic technical information (such as browser type and pages visited) that most websites collect automatically to keep the site working properly.

How we use your information

To process, fulfil, and deliver your order.
To contact you about your order (confirmations, delivery updates, or if we need to reach you about an issue).
To respond to questions or requests you send us.
To improve our products, website, and service.

We do not sell your personal information to anyone.

Who we share it with

Razorpay, to process payment for your order.
Delivery partners (Rapido/Ola riders), limited to the name, phone number, and address needed to deliver your order.
We do not share your information with anyone else except where required by law.

Data retention

We keep order and contact information for as long as needed to fulfil orders, handle any follow-up (like a refund request), and meet our own record-keeping and tax obligations.

Your rights

You can ask us at any time to tell you what information we hold about you, correct it, or delete it (subject to what we’re legally required to retain). Contact us via WhatsApp or phone (9281226336) for any of this.

Data security

We take reasonable technical and organisational measures to protect the information you share with us. Our website uses HTTPS/SSL encryption for data in transit. Payment information is handled entirely by Razorpay, our PCI-DSS compliant payment gateway — we never see or store your card, UPI, or bank details on our own systems. Access to customer information is limited to what’s needed to fulfil and support your order.

That said, no method of transmission over the internet is 100% secure, and we can’t guarantee absolute security — but we take these precautions seriously and review them as our systems grow.

Cookies

This website may use basic cookies to remember items in your cart and keep the site running smoothly. It does not use cookies to track you across other websites.

Changes to this policy

We may update this policy from time to time as our business grows (for example, once we add pan-India shipping or new payment options). Updates will be posted on this page.

For further clarifications, Contact us at getintouch@aaharikaa.com or 9281226336.

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