Refund & Cancellation Policy

Aaharikaa’s podis and drink mixes are freshly made in small batches, so our refund policy is built around food safety and freshness rather than general returns.

Cancellations

You can cancel your order free of charge any time before it has been dispatched. Once an order is out for delivery, it can no longer be cancelled.

Damaged, wrong, or missing items

If your order arrives damaged, incorrect, or incomplete, let us know within 24–48 hours of delivery via WhatsApp (7674913355) or phone (9281226336), along with a photo where relevant. We’ll arrange a replacement or a refund for the affected item(s) — whichever is appropriate.

Opened or consumed products

Because these are food products, we’re unable to accept returns of any pack that has been opened, used, or consumed, except where the product itself was defective, damaged, or incorrect on arrival.

Quality concerns

If something about the product doesn’t meet your expectations on quality (not damage/wrong-item), reach out to us directly — we look at these case by case and will always try to make it right.

Refund method & timeline

Approved refunds are made to the original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank.